Smart CallConnector - leading zero in UK

Unanswered Question

Here in the UK, the local phone exchange presents calling numbers without the leading zero, so for example if a call from 020 7123 4567 comes in the number is presented as 2071234567.  Users of Smart CallConnector Client therefore see pops-ups showing the latter without the leading zero - is there anyway of getting the pop-ups to prefix inbound calling numbers with the leading numbers?  Thanks.

I have this problem too.
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craig.corbett Fri, 09/23/2011 - 01:42

Take a look at the Call back Rules, under dial plans in CCA 3.1.1 and configure this here to either append the 0 or 90 or whatever you want

e.g.

Calling number length match 8 prefix 9

Calling number length match * prefix 90

Hope this helps.

Craig.

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