With Jim Firanzi
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn how to troubleshoot Cisco IP Cameras connected to Video Surveillance Manager with Jim Firanzi. Jim is a customer support engineer at the Cisco Technical Assistance Center. He currently works in the Physical Security and Video Surveillance team supporting customers on the VSM product line. Jim holds the following certifications: CCVP (CCNP-Voice), and CCNA-Voice.
Remember to use the rating system to let Jim know if you have received an adequate response.
Jim might not be able to answer each question due to the volume expected during this event. Remember that you can continue the conversation on the sub-community discussion forum shortly after the event. This event lasts through October 21, 2011. Visit this forum often to view responses to your questions and the questions of other community members.