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Unity Connection UM 8.5

miket
Level 5
Level 5

‎10-18-2011 09:24 AM - edited ‎03-19-2019 03:48 AM

     I am running Unity Connection single mailbox. All UM functions work except TTS. When I try it it fails with a System failed to perform an IMAP operation.

Any ideas??

exchange 2003 , everything else works fine.

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Ginger Dillon
VIP Alumni
VIP Alumni

‎10-18-2011 10:42 AM

Hi Mike -

Do you have the IMAP service running on your Exchange 2003 server(s)?  Are you seeing any errors in your Exchange server's application event log?  Here is a link to the 8.5 guide -

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/unified_messaging/guide/85xcucumg020.html

Please note the caveat in section "

To Create Unified Messaging Accounts to Link Cisco Unity Connection 8.5 Users to Exchange Mailboxes", steps 6 and 7 for Exchange 2003.

Thanks, Ginger

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