I am trying to connect Cisco 6941 IP Phone to a UC 520. I easily connected 2 Cisco 7940 phones.
The Cisco 6941 is saying Phone not Registered.
I uploaded the69xx Phone loads to UC500 flash, but to no avail.
Any other suggestions would be greatly appriciated. Is there some addtional configuration needed to get UC 500 to register the phones.
Also I tried adding the phone from CCA Topology window, but when you try and choose the type of phone, 6941 is not listed.
Firstly make sure you have the latest Software Pack 8.2, secondly just uploading the phone load to the compact flash card will do nothing, you need to make sure the tftp-server information is in place and correctly done, and also telephony-service requires the right phone load configuration to suit as well.
If you use CCA 3.1.1 and you drap-N-drop the firmware to the UC in the topology window, CCA will automatically do the configuration for you, alternatively if you do phone load management from the maintenance window and point CCA to the 8.2 Software pack, it will extract it from the folder for you and upload it and configure it on the system, you can then go ahead and do all the configurations you need.
Hope this helps