SSL VPN Connection error with SA520

Unanswered Question
Oct 24th, 2011
User Badges:

Hi there,

I have an SA520 setup and all my users can login to the SSL VPN tunnel except one user. The laptop is running windows 7 64bit and had IE9 installed. When I try to connect her to use an SSL VPN Tunnel, I get the following error: Cisco-SSLVPN-Tunnel Install Failed: Error in getting proxy settings!.

I have made sure the firewall was turned off. Any idea on how to get the ssl tunel connected?


  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
VOLMASTER Fri, 11/11/2011 - 07:05
User Badges:


we have the same problem, running on Vista 32 bit, and IE9.

On the same machine, using virtual PC and emulating an XP environment it works, what a paradox!

It works also on Win 7 64 bit, although only with the 64 bit version of IE.

Coming back to our Vista issue, we did not find any way to make it work properly.

Tried to turn off firewall, disinstall a lot of stuff that may interphere, etc. , still same problem.

We are a bit annoyed there seems to be no documentation about this error nor troubleshooting help.

Anyone has any suggestion ??


cobrien78 Mon, 06/11/2012 - 08:35
User Badges:

We have one user that cannot connect and is getting the proxy settings error. I can't find any solution to this issue. Does anyone know of a way to fix this?


This Discussion