- Silver, 250 points or more
I have installed a few UC320's over the last few weeks... every single one has encountered the same bug.
They all came with factory firmware of 2.0.12, so I had to upgrade to the latest. I did this with ZERO phones plugged in, BEFORE there was any configuration done. However, Every single one got stuck on the upgrade screen with a message saying something to the effect that there are active calls on the system, you cannot continue. Most of them got past that after a couple minutes, but one of them required multiple factory resets. Just to reiterate, this is on a fresh system that does not have ANY trunks OR phones configured. Not a huge deal... but definetely irritating.