one of agent is stuck in the login state . We are using the UCCE setup version-8.5. when i was trying to kill this agent session through PG CMD line (using procmon -->>>resetas Agent ID ) its showing "Agent already logged out or pending log out. AgentID=41332752" , but after doing this that agent not able to login on any Ext. error "showing this agent is alrady loged on". Any one kindly help me to come out from this issue. We are using CTI toll kit for agent login.