Cisco Presence 8.5 CSF client on terminal services

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Nov 5th, 2011
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I need to install the cisco presence client in a terminal services environment.

I am pretty sure you can but I need to locate the installation guide for that and also need to understand the limitations of the client in terminal services mode.

I am thinking that audio and softphone would have issues.


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Christos Georgiadis Sun, 11/06/2011 - 14:47
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Hi Bill,

You are correct. Check out the release notes


Virtual Desktop Infrastructure (VDI) Support

Cisco Unified Personal Communicator Release 8.5(4) is supported on the following hosted virtual desktop applications:

•VMware View 4.5

•Citrix XenDesktop 4.0

Note In a virtualized desktop environment, full audio and video capabilities are only available on Cisco Unified Personal Communicator when you are using the desk phone for phone calls. If you are using the phone on your computer, only the voicemail features are supported in a virtualized environment.




BILL PETERSEN Sun, 11/06/2011 - 19:59
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Hi christos

The customer is using plain old windows terminal server for their thin clients

Any thoughts on that?



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Christos Georgiadis Mon, 11/07/2011 - 08:19
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Hey Bill

Then I would say that this is not a supported scenario.

But in any case I would think that the deskphone control and chat should work fine.

I cannot say the same for the softphone mode though,


sanotto Wed, 05/16/2012 - 05:04
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Any feedback on the CSF functioning on terminal services?, did the chat, presence and phone control have issues?

Appreciate your comments,


Yue bun Yuen Mon, 06/04/2012 - 09:00
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Yes, I also want to know any limitation for runing the CSF under thin client.

Jaime Valencia Tue, 06/05/2012 - 17:57
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Supported virtual  functionality

Cisco  Jabber for Windows in a virtual environment supports the  following functionality: 
  • Instant  messaging and presence
  • Desk  phone control



if this helps, please rate


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