Getting error while configuring a switch.

Unanswered Question
Nov 9th, 2011

Hi,

I have a 4507 cisco switch loaded with two sup-modules.When i try configuring this switch i got the below error message

Enter configuration commands, one per line.  End with CNTL/Z.

OFS-MUM-SW14(config)#

Config mode locked out until standby initializes

configuration mode locked by 'PARSER Client'.Please try later.

OFS-MUM-SW14(config)#

Enter configuration commands, one per line.  End with CNTL/Z.

OFS-MUM-SW14(config)#

Config mode locked out until standby initializes

configuration mode locked by 'PARSER Client'.Please try later.

OFS-MUM-SW14(config)#

Can some one tell me what is the source of this error and how to resolve this error.

please find sh module info below.

OFS-MUM-SW14#sh mod
Chassis Type : WS-C4507R

Power consumed by backplane : 40 Watts

Mod Ports Card Type                              Model              Serial No.
---+-----+--------------------------------------+------------------+-----------
1     2  Supervisor IV 1000BaseX (GBIC)         WS-X4515           JAE1004UFGV
2     2  Supervisor IV 1000BaseX (GBIC)         WS-X4515           JAE1004UFGV
3    48  10/100BaseTX (RJ45)V                   WS-X4148-RJ45V     JAE0935K25S
4    48  10/100BaseTX (RJ45)V                   WS-X4148-RJ45V     JAE0845ZRQA
5    48  10/100BaseTX (RJ45)V                   WS-X4148-RJ45V     JAB05330ANA
6    48  10/100BaseTX (RJ45)V                   WS-X4148-RJ45V     JAE0935K1Z

   M MAC addresses                    Hw  Fw           Sw               Status

--+--------------------------------+---+------------+----------------+---------

1 0017.95d3.ebc0 to 0017.95d3.ebc1 5.0 12.2(20r)EW1 12.2(31)SG       Ok

2 0017.95d3.ebc2 to 0017.95d3.ebc3 5.0                               Offline

3 0015.62e7.0440 to 0015.62e7.046f 2.9                               Ok

4 0012.7fb6.0090 to 0012.7fb6.00bf 2.7                               Ok

5 0005.9a1e.d380 to 0005.9a1e.d3af 1.6                               Ok

6 0015.62e7.0350 to 0015.62e7.037f 2.9                               Ok

Mod  Redundancy role     Operating mode      Redundancy status

----+-------------------+-------------------+-------------------

1   Active Supervisor   SSO                 Active

2   Standby Supervisor  SSO                 Disabled

I have this problem too.
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nkarpysh Wed, 11/09/2011 - 23:26

Hello,

Did you check why standby SUP is offline? It can stuck in initialization process causing active to lock. Can you plea se check these commands:

show redundancy states

show redundancy

Please also verify what is happening with standby. We need to bring it online or power of for normal operation.

Nik

sathyasav Thu, 11/10/2011 - 02:35

Nik,

Please find the output below.i believe the secondary sup is faulty.

OFS-MUM-SW14>sh redundancy
Redundant System Information :
------------------------------
       Available system uptime = 1 day, 3 hours, 9 minutes
Switchovers system experienced = 0
              Standby failures = 0
        Last switchover reason = none

                 Hardware Mode = Duplex
    Configured Redundancy Mode = Stateful Switchover
     Operating Redundancy Mode = Stateful Switchover
              Maintenance Mode = Disabled
                Communications = Down      Reason: Failure

Current Processor Information :
-------------------------------
               Active Location = slot 1
        Current Software state = ACTIVE
       Uptime in current state = 1 day, 3 hours, 9 minutes
                 Image Version = Cisco IOS Software, Catalyst 4500 L3 Switch Software (cat4500-ENTSERVICESK9-M), Version
12.2(31)SG, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2006 by Cisco Systems, Inc.
Compiled Tue 14-Mar-06 17:13 by ssearch
                          BOOT = bootflash:cat4500-entservicesk9-mz.122-31.SG.bin,12;
        Configuration register = 0x2102

Peer (slot: 2) information is not available because it is in 'DISABLED' state

OFS-MUM-SW14>sh redundancy sta
OFS-MUM-SW14>sh redundancy states
       my state = 13 -ACTIVE
     peer state = 1  -DISABLED
           Mode = Duplex
           Unit = Primary
        Unit ID = 1


Redundancy Mode (Operational) = Stateful Switchover
Redundancy Mode (Configured)  = Stateful Switchover
Redundancy State              = Stateful Switchover
Maintenance Mode = Disabled
    Manual Swact = disabled (the peer unit is still initializing)
  Communications = Down      Reason: Failure

   client count = 35
client_notification_TMR = 240000 milliseconds
          keep_alive TMR = 9000 milliseconds
        keep_alive count = 0
    keep_alive threshold = 18
           RF debug mask = 0x0

Please tell if the secondary sup is present but it is down then will it allow the switch to configure with the primary sup module.i meant that when it will lock the switch to configure.please explain.

Thanks,

sathya

nkarpysh Thu, 11/10/2011 - 21:37

Hi Sathya,

When the router is in simplex mode the configis not locked. Simplex means that the standby rp is still in rommon or just

started to boot after the switchover.

Once the image download on the Standby is completed - the system moves to

duplex. Now the config mode gets locked, until the standby comes up completely. That is how it was designed for Active not to try synching of config while standby is initializing.

So in your case standby was initializing and you needed to wait once it finished before configuring smth.

Please let me know if it answers your question.

Nik

sathyasav Fri, 11/11/2011 - 02:33

So in my case, you are saying that secondary sup is booted but still initializing or its not even booting?

SATHYA

nkarpysh Fri, 11/11/2011 - 02:54

Hello,

you can see in show mod it is showing offline:

OFS-MUM-SW14#sh mod
Chassis Type : WS-C4507R

Power consumed by backplane : 40 Watts

Mod Ports Card Type                              Model              Serial No.
---+-----+--------------------------------------+------------------+-----------
1     2  Supervisor IV 1000BaseX (GBIC)         WS-X4515           JAE1004UFGV
2     2  Supervisor IV 1000BaseX (GBIC)         WS-X4515           JAE1004UFGV
3    48  10/100BaseTX (RJ45)V                   WS-X4148-RJ45V     JAE0935K25S
4    48  10/100BaseTX (RJ45)V                   WS-X4148-RJ45V     JAE0845ZRQA
5    48  10/100BaseTX (RJ45)V                   WS-X4148-RJ45V     JAB05330ANA
6    48  10/100BaseTX (RJ45)V                   WS-X4148-RJ45V     JAE0935K1Z

   M MAC addresses                    Hw  Fw           Sw               Status

--+--------------------------------+---+------------+----------------+---------

1 0017.95d3.ebc0 to 0017.95d3.ebc1 5.0 12.2(20r)EW1 12.2(31)SG       Ok

2 0017.95d3.ebc2 to 0017.95d3.ebc3 5.0                               Offline

So if that still in this state - then yes it is not booted but possibly started as config got locked. You need to console into the standby sup and see what is its state.

Nik

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