How to upgrade UCCX to version 8.x and upgrade or Install QM 8.x

Unanswered Question
Nov 14th, 2011

Hello to all ,

I need to upgrade UCCX 7.0(2)_Build254 to UCCX 8.X .

The question is , does exist a version 8.0.1 ? . I cant found in cisco.com .

The version 8.0.2 has two parts and a different OS ( Linux )

Please anybody help me ?

Thanks and regards

Hugo Baez


I have this problem too.
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Chris Deren Mon, 11/14/2011 - 11:12

Hugo Baez,

You need to reqest the upgrade media through Cisco PUT tool (cisco.com/upgrade) as the posted versions on Cisco website are not bootable upgrades.  UCCX 7 is Windows based, so this is a full re-install with data migration.

Chris

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Posted November 14, 2011 at 9:47 AM
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