i downloaded the main welcome script to modify the working hours but after upload the script and refresh it
wheneve any one call our main hotline number he can listen to the escript BUT after he putting ZERO to reach the call center it rings two times the cisco audio message of
"I'm sorry we are currently experiencing system problems"
im not able to solve the problem and to just make the call center work i configured Hunt list for them and that is cause alot of issues and problems like reports and all .... so now how i can fix this issue ??