Solved: Cannot access IPS 4260

Luis Carranza · ‎11-16-2011

Hi guys:

Recently I have a problem with an IPS 4260, I was trying to access through IDM and it won't let me, it always bring this message:

errSystemError-ct-sensorApp.426 not respongin. please check system processes - The connect to specified Io:: ClientPipe failed

In fact I also cannot access through CLI, do you have any suggest.

Regards

rhermes · ‎11-16-2011

Have you set the allowed hosts yet?

If you have, is the IP address of the client your using in that list?

Have you rebooted the 4260?

- Bob

View solution in original post

rhermes · ‎11-16-2011

Have you set the allowed hosts yet?

If you have, is the IP address of the client your using in that list?

Have you rebooted the 4260?

- Bob

Luis Carranza · ‎11-16-2011

Bob:

Yes I have allowed the host, well in fact I have allowed the entire network segment. And about the restart of the device I haven't tried I need to schedule that with my customer.

Regards

Luis Carranza · ‎11-17-2011

Bob:

I already solve the issue, I got access through CLI and I look at the SH VER that one of the engines was stopped so I create a service account which on I could access into the device and restarted the Engines. That solved the problem.

Thank you for your help.

Regards