Using the URL type field in a Dictionary
How and when would I use the URL Field in a Dictionary? What is the advantage of using this field?
For example, you may have tasks within a service delivery in which performers must access a spreadsheet and enter their estimated efforts and costs in that spreadsheet. You might use this URL type field to direct the task performers to the site where the spreadsheet is residing.
To set up the URL field:
In the Dictionary, for the desired Field, select the "URL" type.
When the service performer enters information into the field (during the Service Dellivery moment), it will beautomatically concatenated with the RequestCenter system URL, and presented as a hyperlink immediately below the entry field in the service form.
The performer is directed to the URL, i.e.:
Advantages to this design approach:
1. Allows users who do not have access to RequestCenter to view the estimated efforts and costs.
2. Compensates for the fact that the service form itself cannot display the fields in a table format.