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How to add DN in Device Profile

Answered Question

We have a user profile setup with Barge configured, which has a number of Directory Numbers configured on the expansion model.  Normally these are setup as BLF SD's on phone configured without Barge, but I need to change one of the DN's configured on the Barge profile (screenshot CCM.jpg).


I can easily see how to remove one of the DN's:

Modify Button Items -> select relevant Associated Item (screenshot CCM2.jpg) -> move to Dissociate These Items and Save.


But if I click one of the Line [X] - Add a new DN, it takes me to a screen to create a new DN rather than use an existing DN!


Thanks in advance for your help!

Correct Answer by Rob Huffman about 5 years 8 months ago

Hi Chris,


I do think that this is actually what you want to see. Can you try


click on Line [X] - Add a new DN and when it takes you to the screen to create a new DN

add the shared/existing DN and > save. Then go back to the UDP and check.


Cheers!

Rob

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Rob Huffman Wed, 11/23/2011 - 09:48
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Hi Chris,


I can't test this right now for you, but usually anywhere in CUCM

where you see Add a new DN you can add "any" DN not just a new/unused DN. This would mean

a Shared line existing DN like you need in this instance.


Cheers!

Rob

Hi Rob,


This is what I thought - it 'should' be simple, but if I click on Line [X] - Add a new DN it takes me to the screen to create a new DN, rather than just adding one to the profile.


If I select Modify Buttons, it takes me to the screenshot I attached in my initial post, but I cannot see how I link a specific DN to the profile.


Thanks,

Chris

Correct Answer
Rob Huffman Wed, 11/23/2011 - 10:19
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Hi Chris,


I do think that this is actually what you want to see. Can you try


click on Line [X] - Add a new DN and when it takes you to the screen to create a new DN

add the shared/existing DN and > save. Then go back to the UDP and check.


Cheers!

Rob

Hi Rob,


You got it!  Having not configured a line like this before, I was entering the DN number I wanted to add but the rest of the fields don't populate under I enter the DN number, selected the Route Partition, then moved to the next field.


What threw me was I tested adding my DN number and clicking Save without populating the Route Partition field, and CUCM added a second entry for my DN number.


Anyway, problem solved, and thanks very much for your help.


Chris

Rob Huffman Thu, 11/24/2011 - 06:56
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Hey Chris,


Nice work my friend


I'm sorry for the rather lame explanation, but at least you got it figured out.


Cheers!

Rob

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