I’m using QM 8.0.2 and I have an issue were the voice/screen doesn't upload to server. I've configured upload setting and QM workflow and the archive to upload on every call.
The server is configured with a SAN as storage and the PC sqmservice logs suggest that its failing due to FTP?? The SAN don’t have FTP I’m confused or I’m missing something.
I have files recorded in - C:\program files\cisco\common files\sqm\recordings\daily so its not a recording issue ( I thank)..