×

Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

Converting Octel Contributor mailbox app to Unity/Unity Connection ?

Unanswered Question
Nov 29th, 2011
User Badges:

I have one remaining voicemail application on an old Octel system that needs to be converted to Unity or Unity Connection.  The application is for customers to call into and listen to the status of pending jobs. The customer hears the message for each job, one after each other.  No sign in, passwords or key entry is needed by the customer. Typically there are 1 to 7 messages that the customer can listen to. Each job/message is added by an internal contributor mailbox via several different employees throughout the day.  It is not practical to re-record the previous messages when adding a new message.


Can a similar application be setup in Unity/Unity Connection?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
Rob Huffman Wed, 11/30/2011 - 09:06
User Badges:
  • Super Red, 40000 points or more
  • Hall of Fame,

    Founding Member

  • Cisco Designated VIP,

    2017 IP Telephony, Unified Communications

Hi James,


Can you please tell us what type of mailbox(s) you are using for this on

the Octel (Type 1, Type 31, Type 5??) And also, if you could, please

describe the actual method of being able to record only a single portion

of the script for new jobs? Are they all single mailboxes linked together

behind the scenes so that a user (contributor) can send to a specific

portion/mailbox?


Cheers!

Rob

Actions

This Discussion