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How to reset forgotten voicemail PIN

j.martinez
Level 1
Level 1

‎12-07-2011 08:56 AM - edited ‎03-16-2019 08:25 AM

Hi

Some clients have forgotten their voicemail PIN and I need to empty their inbox and reset their PIN's, please help me.

The model of the phones they are using is SPA502g, working with a Cisco 2911 Integrated Services Router

Thank you very much.

2 people had this problem
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2 Replies 2

Rob Huffman
Hall of Fame
Hall of Fame

‎12-07-2011 09:42 AM

Hi Jorge,

I'm guessing that you are using CUE for voicemail, if so the steps

are detailed in the links below

https://supportforums.cisco.com/docs/DOC-1594

In the As-needed tasks section

http://www.voicerivet.com/CCIE/Docs/UnityExpress7.x/GUIadmin.pdf

Cheers!

Rob

j.martinez
Level 1
Level 1
In response to Rob Huffman

‎12-08-2011 07:44 AM

Thank you very much Rob

Cheers!

0 Helpful
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