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Agent pim warnings

Unanswered Question
Dec 16th, 2011
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ICM version: 7.5

There are lot of warnings coming on the CUCM PIM1 from which one warning is mentioned below:


11:00:52:741 pg1B-pim1 Trace: [  2492]Call::FindLocked by CID: 2130716800 failed to match call. 11:00:52:741 pg1B-pim1 Trace: [  2492]TelephonyDriver::SendUniversalFailureConf - Error 13 Per Error 10137 (PERERR_UNKNOWN) Unknown Peripheral Error 11:00:52:741 pg1B-pim1 Trace: [  2492]DeskLinkPeripheral::CSTAUniversalFailureConfEvent - CSTA Error 13 Per Error 10137 (PERERR_UNKNOWN) Unknown Peripheral Error 11:00:52:741 pg1B-pim1 Trace: [  2492]CSTAUniversalFailureConfEvent - TPServices::CSTAUniversalFailureConfEvent Invo11:00:52:741 pg1B-pim1 Trace: [  2492]Call::FindLocked by CID: 2130716800 failed to match call. 11:00:52:741 pg1B-pim1 Trace: [  2492]TelephonyDriver::SendUniversalFailureConf - Error 13 Per Error 10137 (PERERR_UNKNOWN) Unknown Peripheral Error 11:00:52:741 pg1B-pim1 Trace: [  2492]DeskLinkPeripheral::CSTAUniversalFailureConfEvent - CSTA Error 13 Per Error 10137 (PERERR_UNKNOWN) Unknown Peripheral Error 11:00:52:741 pg1B-pim1 Trace: [  2492]CSTAUniversalFailureConfEvent - TPServices::CSTAUniversalFailureConfEvent Invo


In Error codes Pererr_unkwown description shows this is due to space limitations, but I didn't get it.

Any idea about these warnings????


Regards,

Muhammad Fahad Raza

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david.macias Fri, 12/16/2011 - 06:23
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Looks like you have a couple of things wrong based on the screenshot.  Can you restart the pim and post the beginning of the log, that should show you what errors/warnings come up when the pim initiates.


david

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