When I try to configure the AutoAttendant in Call Handling using CCA it freezes up while loading voice related data...and i get an error message "java.lang.NullPointerException"
I set the Auto Attendant up using CCA and it has been working for 9 months. I was trying to update the voice prompts when I encountered the error message. Now the system rings twice and, if now one answers, disconnects the call with out answering.
I have UC520 with software package 12.4(20)T2/CME 7.0(0) and CCA ver. 3.1(1)