AQM version 8.5.2 issue with desktop recoirding

Unanswered Question
Dec 21st, 2011
User Badges:

Hi Experts...

I have integrated my AQM with cucm (alreday checked and implemented as per compatibility matrix).

I have done the initial config and workflow etc as per the available guide

But the issue is that when i record call from supervisor desktop the same is not getting saved(recording) to teh QM server which has all the services installed in a standalone server .

I have gone through loggs and found the entioned error and i guess because of this reason the same is not getting uploaded .

" ERROR QMUC2002 Java exception(Proxy Connection failed.)."

Need your support in finding the cause of this issue.



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
geomansour Wed, 02/22/2012 - 01:09
User Badges:

Hi i wanted to ask you if you have found the solution to this problem as i am facing it with one of my installation.

I will be waiting your reply.

Thank you & Best Regards,

Aaron Harrison Wed, 02/22/2012 - 01:24
User Badges:
  • Super Bronze, 10000 points or more
  • Community Spotlight Award,

    Member's Choice, May 2015


I would first check basic things like name resolution; ensure that your servers are all resolvable via DNS.

Failing that post up your log files for analysis


geomansour Wed, 02/22/2012 - 04:11
User Badges:

Hi Guys,

the problem was from the SQL version, when i installed standard edition everything worked correctly.

Thank you all for your prompt reply.



This Discussion