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cisco ip communicator error

Network Pro
Level 1
Level 1

Hello,

I am trying to configure cisco ip communicator 8.6.1.0 and Cisco Unified CM Administration 8.6.1.2. But the ip communicator gets struck on " Configuring IP ". I have entered the tftp address manually and enabled option 150 on the wireless vlan (working wirelessly) but still no joy. the status messages comes with:

9:09 XML.Default.cnf.xml

9:09 File Not Found: SEP0019D27D301

9:09 CTL Update failed

any thoughts on the above

Thanks

4 Replies 4

Jaime Valencia
Cisco Employee
Cisco Employee

HAve you already configured your CIPC with device name as : SEP0019D27D301???

HTH

java

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www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

do you mean register this manually with the call manager, no i havents as i thought this shd auto register with the call manger?

Then, is auto-registration enabled on the server you're pointing the CIPC to??

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

think it is as i didnt set up the call manager initlially. We have deployed more than 200 ip phones so i am sure it must be on auto registration