I am trying configure 02 IP Phones 9971 SIP in the CallManager 7.1.3. I Verified that for this version, there are not softkey template and an resource that I can use could be feature control policy. I enabled the feature control policy and apply in the ip phone but don´t appear in the ip phone the button with the for example: conference, call pickup, callback,...
Is there any step-by-step to configure this feature? or another way to configure this button template?