I'm trying to upgrade from 8.5.1 to 8.6.2 and it fails. Reason : "There is not enough disk space in the common partition to perform the upgrade. Please use either the Platform Command Line Interface or the Real-Time Monitoring Tool (RTMT) to free space on the common partition."
I've already applied the refresh needed for this upgrade on both Publisher and Subscriber.
I've read older posts concerning this issue. It's said to use RTMT to delete logs in order to free space. I've deleted from RTMT all the possible logs since the beginning of our cluster existence.
Trace & Log Central -> All UCM and System Services / Applications on all Servers -> Relative range from the beginning to now , do not zip file and check Delete Collected Los Files from Server. Done for Active and Inactive Partitions.
I'm using SFTP for the UCSInstall_UCOS_184.108.40.20600-2.sgn file upload
Our installation follows the requirements from the Cisco Wiki as far as memory, CPU and disk space are concerned.
Same problem...not enough disk space after deleting all the logs.
But Common partition is also Logging partition...Where can I grab other files to free space ?
Help would be appreciated, it's beyond my current knowledge.
As an aside, my Cisco contacts told me that CUCM 8.0.3 would prefer 146GB HDs (even though the installer only checks for 72GB HDs) We were strongly advised to replace all our 72GB HDs with 146s to ensure we maintained support with TAC before upgrading to 8.0.3+
Did you try these suggestions?
You are likely hitting this bug;
There is not enough empty space in /common partition to allow an upgrade to continue.
The /common partition has too much data and needs to be cleaned out
Perform the suggestions provided in the failure response
8.6(0.99981.1), 8.6(0.96041.5), 8.6(0.96041.2)
8.6(0.94000.1), 8.5(1.98000.81), 8.5(1.98000.35)
Cisco Unified Communications Manager (CallManager)
3 - moderate
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