Need a quick help.
We did a UC320W setup for a customer with 6 handsets. Their is Auto attendant that is activated by a Force Night Button.
This customer has Phone line from a Carrier that are IP lines. But these lines are provisioned through an IAD (integrated Access device) and converted into PSTN grade output.
This PSTN grade output is then supplied by us to FXO in UC320W.
Problem is that each night when the client pushes the Force Night Button and next day comes to office pushes the Force Night button to re activate the system, phone lines are not working by then. Somehow the only way to bring it back to life is re booting the IAD of the phone provider.
Looks like their is some kind of signal going back in IAD from our UC320W.
Any ideas or suggestions...