Multiple extensions on one phone

Answered Question
Jan 6th, 2012

I've got a client who has more employees than phones.

Is there a way to assign multiple extensions to one phone?



I have this problem too.
0 votes
Correct Answer by juliomar about 3 years 10 months ago

Hi John,

You can create additional extensions to a phone, then label them according to the user.  However, the Internal Directory will only list the main extension's user.

See example of this here:



  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
rsawyer6003 Sun, 01/08/2012 - 17:52

if there are more extensions than phones I assume you are just needing voicemail for each employee? If that is the case you create users with assigned extensions and voicemail boxes. Then set up a cheap spa301 in a common area. Now each employee without a phone can check voicemail at the 301 by dialing the vm pilot, press * then follow prompts to check vm. Or you could do voicemail to email.

Sent from Cisco Technical Support iPhone App

John Hoyt Wed, 01/11/2012 - 08:18

Thanks Ryan for the input... I went with Julio's suggestion and I think the client is indeed happy... We'll know soon!


This Discussion