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6504 with sup720 , (model - WS-SUP720-3B) - sup-bootdisk is not detected

Unanswered Question
Jan 7th, 2012
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Hi all,

   I am working remotely for 6504 with sup720 , i cant see sup-bootdisk: by issueing "dir ?" command, but physically memory is seated on SUP card board.

  when i am trying to copy from disk0: to bootdisk: , i am seeing following error.


copy disk0:72033-ipservicesk9_wan-mz.122-33.SXH4.bin sup-bootdisk:
% Invalid input detected at '^' marker.

I cant guess what would be problem... how could i check wheather sup-bootdisk seated in sup-engine card is fine or not? thru command.



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Amit Singh Sat, 01/07/2012 - 08:06
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What do you want to do here? Do you want to copy the image file from disk0 to Sup's boothflash?

Could you please paste the output of " dir ? "

Also what does " dir sup-bootflash:" shows you?


-amit singh

saravana_api Sat, 01/07/2012 - 08:17
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Hi Amit,

I need make sup-bootdisk is backup for  disk0:XXXXXX.bin  , but i dont find in directory.. so i need to confirm wheather sup-bootdisk is present or not in supcard-board by applying the comamnd.

but physically verified sup-bootdisk is there on sup-enginer card.

dir ?
  /all              List all files
  /recursive        List files recursively
  all-filesystems   List files on all filesystems
  bootflash:        Directory or file name
  cns:              Directory or file name
  const_nvram:      Directory or file name
  dfc#3-bootflash:  Directory or file name
  dfc#4-bootflash:  Directory or file name
  disk0:            Directory or file name
  disk1:            Directory or file name
  flexwan-fpd:      Directory or file name
  null:             Directory or file name
  nvram:            Directory or file name
  sup-bootflash:    Directory or file name
  sup-microcode:    Directory or file name
  system:           Directory or file name
  tar:              Directory or file name
  tmpsys:           Directory or file name

Directory of disk0:/

    1  -rw-    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx  s72033-adventerprisek9_wan-mz.122-33.SXH3a
    2  -rw-    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx  s72033-ipservices_wan-mz.122-33.SXI.bin
    3  -rw-    xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx  s72033-ipservicesk9_wan-mz.122-33.SXH4.bin

512245760 bytes total (261865472 bytes free)


dir sup-bootflash:
Directory of sup-bootflash:/

No files in directory

65536000 bytes total (65536000 bytes free)



Amit Singh Sat, 01/07/2012 - 09:44
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Please can you paste the output of "Show version" and " show file system" from your Sup.


-amit singh

glen.grant Sat, 01/07/2012 - 09:24
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Sarah is what you showed in your first note a misprint , if not the imagename is not correct as its missing the "s"  in front of the 72033 so the name would be invalid. Copy and paste the output from your dir disk 0:   and retry your copy command.  Also believe sup-bootflash and sup-bootdisk are the same  so try to use sup-bootflash instead.

Amit Singh Sat, 01/07/2012 - 09:58
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Hi Glen.

Nice catch on the image file name.

For  Newer IOS on the SUP720-3B's, we have started shipping a Compact Flash  card for the Sup flash. Sup720-3B with the new CF cards Sup-bootflash  and Sup-bootdisk: are not the same.

Sup-bootflash refers to the internal flash memory which is less or = to 64MB.

Sup-bootdisk: refers to the CF card installed on the SUP as the internal flash memory which is around 512MB.

-amit singh

glen.grant Sat, 01/07/2012 - 11:08
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  Probably on earlier models it may have been limited to 64 meg on sup-bootflash but I know on our newer S720's we have a gig of memory in sup-bootflash:  .  She does not look like she has sup-bootdisk so she should use sup-bootflash if she has enough room for the image.

Amit Singh Sat, 01/07/2012 - 12:21
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Agree with you on this Glen.

There could be 2 reasons for Sup-bootdisk: not to show up

1. The Supervisor engine is not running the required SP rommon version to recognize the Compact Flash. We need minimu of 8.4(2) SP rommon version to get the flash disk recognized.

2. If Compact flash card has been used previously then the Compact Flash card could be corrupt and can not be read. The only solution for this would be to RMA the CF card.


-amit singh


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