I'm hoping someone has run into this problem before and can help me.
I have a UC540 and need to modify the caller name display for outbound PSTN calls only, for calls sent out on a SIP trunk to the PSTN.
I need all outbound PSTN calls to flash the generic "company name", but internal calls (employee to employee) to still flash the unique "employee name".
When making outbound PSTN calls now, the called party sees the internal name of the employee (as per the unique ephone-dn name assigned).
I know this should be as easy as calling my carrier and telling them to apply a static name for all outbound calls (I've tried), but apparently they are unable to do that. They can only relay the name I'm sending. Before I move this business to another carrier, I'm wondering if the name can be somehow manipulated within the UC540 before it's sent out.
Any ideas? Any help you can provide would be much appreciated!
First of all, if this is a CCA configured/supported unit. There is not currently a way to do this is CCA. Making CLI changes to the unit, could void future support on that configuration.
With that said, I have not tested this, but you could try the following:
calling-info pstn-to-sip from name set ABCDEFG