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CDAUI2000 when browsing web CDA Personnel > Agents

Paul McGurn
Level 6
Level 6

‎01-09-2012 10:35 AM - edited ‎03-14-2019 09:09 AM

Hi,

I saw another forum request with this error related to the VOIP monitoring services, but I'm getting it when browsing to Personnel > Agents.  Also, the UI doesn't seem to be able to query the DB/LDAP, and instead, just returns empty results.  Anyone run into this one before?

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Walter Solano
Level 7
Level 7

‎01-13-2012 08:12 AM

What version of UCCX are you running?

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Paul McGurn
Level 6
Level 6
In response to Walter Solano

‎01-13-2012 08:18 AM

8.5 SU2

We ended up having to restart the directory service on the box to resolve it.

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