We have 2 rightfax servers at a site that are configured with 12 ports each. We created 2 sip trunks, one to each server. We put both sip trunks in a route group that circular hunt. When we stop all the rightfax services on one server call manager still tries to send faxes there as the IP is up. Is there a way to make call manager see the trunk as down even though the IP is up? We are running Callmanger 7.1.3 and Rightfax 10.
route pattern XXXX --->route list ----> route group -----> trunk1 or trunk2
have a look at the below doc it might be helpful in your case and update us if dose help or not
hope this help