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Dual Rightfax intergration over SIP

Answered Question
Jan 11th, 2012
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We have 2 rightfax servers at a site that are configured with 12 ports each.  We created 2 sip trunks, one to each server.  We put both sip trunks in a route group that circular hunt.  When we stop all the rightfax services on one server call manager still tries to send faxes there as the IP is up.  Is there a way to make call manager see the trunk as down even though the IP is up? We are running Callmanger 7.1.3 and Rightfax 10.

route pattern XXXX --->route list ----> route group -----> trunk1 or trunk2



Correct Answer by Marwan ALshawi about 5 years 7 months ago

have a look at the below doc it might be helpful in your case and update us if dose help or not


hope this help

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Overall Rating: 5 (1 ratings)
Gear Misner Mon, 01/16/2012 - 15:56
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I have this same issues with dual SIP PSTN gateways when a PRI goes down.  I don't know if there is a way to do it at this time.  If you open a TAC case and figure it out please let me know.  Maybe someone will chime in and enlighten us

Gear Misner Tue, 01/17/2012 - 10:07
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Thank you very much I will give this a shot!  I can't believe the default failover time is 63.5 secods.  This is why the users are getting the fast busy correct?

Jason Bree Thu, 01/26/2012 - 07:02
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That is exactly what I was looking for.  5 Stars for you!




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