01-12-2012 10:44 AM - edited 03-15-2019 05:19 AM
I get the following error when I try to use Show and Share. I have cycled the power on the server but still the same message.
How can I correct this?
type Exception report
message
description The server encountered an internal error () that prevented it from fulfilling this request.
exception
org.apache.jasper.JasperException: java.lang.NullPointerException org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:541) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:435) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:320) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378) org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109) org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) com.cisco.vportal.services.security.VPAnonFilter.doFilter(VPAnonFilter.java:51) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101) org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) org.springframework.security.wrapper.SecurityContextHolderAwareRequestFilter.doFilterHttp(SecurityContextHolderAwareRequestFilter.java:91) org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235) org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) org.springframework.security.securechannel.ChannelProcessingFilter.doFilterHttp(ChannelProcessingFilter.java:116) org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175) org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237) org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
root cause
java.lang.NullPointerException org.apache.jsp.login_jsp._jspService(login_jsp.java:1002) org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:393) org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:320) org.apache.jasper.servlet.JspServlet.service(JspServlet.java:266) javax.servlet.http.HttpServlet.service(HttpServlet.java:803) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378) org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109) org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) com.cisco.vportal.services.security.VPAnonFilter.doFilter(VPAnonFilter.java:51) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101) org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) org.springframework.security.wrapper.SecurityContextHolderAwareRequestFilter.doFilterHttp(SecurityContextHolderAwareRequestFilter.java:91) org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235) org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) org.springframework.security.securechannel.ChannelProcessingFilter.doFilterHttp(ChannelProcessingFilter.java:116) org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53) org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390) org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175) org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:237) org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:167)
note The full stack trace of the root cause is available in the Apache Tomcat/6.0.14 logs.
01-13-2012 02:14 AM
Good morning,
Please, open a TAC service request to have this investigated further.
When you do, please, attach the exact steps you follow to get this error, as well as a sysreport from the Show and Share appliance.
Also, it would be good to confirm whether other users are also seeing the same error or not.
Regards
Daniel
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