01-17-2012 12:22 AM
Good Day All,
Can anyone provide me a list of IP phones ( 7906-7911-7921wireless -7925 wireless-7945G-7960-7962G-7975G ) firmware compatible with callmanager 7.1.5 .
Thanks in advance for any assistance.
warm regards
Mohamed Abdullah
Solved! Go to Solution.
01-17-2012 02:12 AM
Hi
Each version of CM includes firmware tested by Cisco with that version. Unless you experience specific issues with a particular handset you should stick with what is supplied.
Principal Engineer at Logicalis UK
Please rate helpful posts...
01-21-2012 03:17 AM
Hi
Are those the versions set in firmware defaults?
See if you can find the readme for your particular version like this one (http://www.cisco.com/web/software/282074295/42654/cucm-readme-715bsu3.pdf). You might find it if you go through the download process for that version, near the last steps, or just google it.
Near the end of the doc (page 12 in that example) it lists firmware for that version. First check that the files exist on your TFTP server, then set the defaults back to something sensible.
Also note this on page 3 of that document:
For all SCCP and SIP firmware upgrades from firmware release versions earlier than 8.3(3) to version 8.5(2)SR1 or greater, you must first upgrade your firmware to version 8.5(2). Once you have upgraded to version 8.5(2), you can upgrade your IP Phone to version 8.5(2)SR1 or later. Refer to the
Firmware Versions in this Release section of this document to determine the firmware load provided in this Service Update
THis is a well documented issue, search the forums if you want more info on it - it's possible that someone has been trying to work around that issue which is how you've ended up with these odd settings for the firmware.
Aaron
01-17-2012 02:12 AM
Hi
Each version of CM includes firmware tested by Cisco with that version. Unless you experience specific issues with a particular handset you should stick with what is supplied.
Principal Engineer at Logicalis UK
Please rate helpful posts...
01-21-2012 01:07 AM
Hi
I face a problem with ip phone models mention before doing restarted randomly and the message appeared are : authentication Failure or TCP-TIMEOUT . After i did troubleshooting I found the firmware apply on all IP phones model ( 7906-7911 and 7945G ) are 8-3-3. and this firmware does not compatible with CallManager V 7.1.5 as following :
IP Phone Model | Protocol | firmware | Status |
7906 | SCCP | SCCP11.8-3-3S | Not compatible |
7911 | SCCP | SCCP11.8-3-3S | Not compatible |
7945G | SCCP | SCCP45.8-3-3S | Not compatible |
7962G | SCCP | SCCP42.9-1-1SR1S | Not compatible |
7975G | SCCP | SCCP75.9-1-1SR1S | Not compatible |
the Source is the link below :
01-21-2012 03:17 AM
Hi
Are those the versions set in firmware defaults?
See if you can find the readme for your particular version like this one (http://www.cisco.com/web/software/282074295/42654/cucm-readme-715bsu3.pdf). You might find it if you go through the download process for that version, near the last steps, or just google it.
Near the end of the doc (page 12 in that example) it lists firmware for that version. First check that the files exist on your TFTP server, then set the defaults back to something sensible.
Also note this on page 3 of that document:
For all SCCP and SIP firmware upgrades from firmware release versions earlier than 8.3(3) to version 8.5(2)SR1 or greater, you must first upgrade your firmware to version 8.5(2). Once you have upgraded to version 8.5(2), you can upgrade your IP Phone to version 8.5(2)SR1 or later. Refer to the
Firmware Versions in this Release section of this document to determine the firmware load provided in this Service Update
THis is a well documented issue, search the forums if you want more info on it - it's possible that someone has been trying to work around that issue which is how you've ended up with these odd settings for the firmware.
Aaron
02-01-2012 01:56 AM
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