stuck with nm-cue-ec and a 2851

Answered Question
Jan 17th, 2012
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I read so much stuf in the last weeks and still have no idea how to get the nm-cue-ec running on a Cisco 2851 router.

I can access the web interface of Unity Express and this ask for a username password to initialize the system. All commands I found to configure a username for that faild because the commands are unknown.

IOS is ipvoice 12.4-24 T6 and it seems that the CUE is running version 3.0

Callmanager is Version 7.1.3

Is there a different IOS needed?

interface Service-Engine1/0

ip unnumbered GigabitEthernet0/0

service-module ip address

service-module ip default-gateway


ip route Service-Engine1/0

Anyone has an idea how to upgrade CUE or get into it?

any help is welcome...


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Overall Rating: 5 (1 ratings)
Correct Answer

Hi Eike

Have you tried using the "service-engine" exec command on the 2851? You should be able to use this to run a local session onto the service module itself. From there, you should be able to define a new admin account, or even completely wipe and reimage the CUE module.

"service se1/0 session"

HTH. BArry

Eike Scholz-Janotte Tue, 01/17/2012 - 07:22
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wow fast answer and perfect answer.. I didn't try that.

Now I'm in and will start over.



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