01-17-2012 07:05 PM - edited 03-16-2019 09:03 AM
Hi all,
I have enabled the "Span to PC Port" in CUCM8.5.1,
but when I press the IP Phone 7970 > Setting > Device Configuration > Ethernet Configuration
It shows the "Span to PC Port" is "No"
Any one know what is the problem ? and how can I enable the Span to PC Port on hard phone?
IP Phone 7970
Load File SCCP70.9-1-1SR1S
Thanks
Sam
Solved! Go to Solution.
01-17-2012 07:19 PM
01-17-2012 11:26 PM
Hi
I never use 'apply config'. When I do, I always doubt that it did the right thing, and end up resetting anyway just to make sure.
Most people find a reset pretty unintrusive (it won't interrupt a call for example) and for users it does disrupt a little (e.g. Agent Desktop users) an apply will often do the same anyway. I prefer to know mu changes have definately applied.
Aaron
01-17-2012 07:19 PM
Did you reset the phone?
Yosh
01-17-2012 09:24 PM
thanks, it works now after reset the phone, i thought the "Apply Config" work the same way... but actually it's not
01-17-2012 11:26 PM
Hi
I never use 'apply config'. When I do, I always doubt that it did the right thing, and end up resetting anyway just to make sure.
Most people find a reset pretty unintrusive (it won't interrupt a call for example) and for users it does disrupt a little (e.g. Agent Desktop users) an apply will often do the same anyway. I prefer to know mu changes have definately applied.
Aaron
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