SPA525G proxy authorization

Unanswered Question
Jan 21st, 2012

Hello,

The problem is when we try to register Cisco SPA525G2 softswitch TSIP, we get the message: "407 Proxy Authentication Required"

Sombody could advise how to configure 525G2 to send proxy auth.?

Thank you very much.

Andrey

I have this problem too.
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Alexander Maroukian Sat, 01/21/2012 - 16:52

Hi,

Please check the credentials you have entered.

You can see the proxy settings uder the extension tab on web interface of the phone.

Best regards,

Alex

*Please rate helpful posts

kcgsupport Sat, 01/21/2012 - 17:37

I'll have tried different one :-( nothing help. This is the last.
Alexander Maroukian Sun, 01/22/2012 - 02:50

Hi,

You are already sending the proxy authentication. Check  the settings on the server and if the proxy is correct, also the  username and the password.

Best regards,

Alex

kcgsupport Sun, 01/22/2012 - 03:18

Hi,

I saw the traffic by wireshark. No proxy-authorization/authentification sentence in SIP header. See screenshort one from 525G2 other from Softphone. With softphone registration is ok.

kcgsupport Sun, 01/22/2012 - 03:19

the difference is obvious. 525G2 does not sent proxy-auth. clause.

Alexander Maroukian Wed, 01/25/2012 - 14:11

Are you using the same network settings on the PC and the phone? Could you post some debugs from the phone?

Best regards,

Alex

kcgsupport Thu, 01/26/2012 - 14:21

Sorry, I have not debug from phone. Network config - the same absolutly. Both placed on the same network.

BR/Andrey

adamcrisp Thu, 01/26/2012 - 15:08

The line is disabled in your screen shot - was this intentional ?

kcgsupport Fri, 02/03/2012 - 00:54

not, is not a case. Line was down before I have made screenshort but ofcaurse up when have been testing.

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Posted January 21, 2012 at 2:54 PM
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