Sx300 - Missing Mirror Configuration on Firmware 1.1.2.0

akiot.ascotrad · ‎01-22-2012

Hi,

I have several SG300-10 and SF302-08P switches running with L2-mode, and after I upgraded their firmware to 1.1.2.0, they began to record the following logs every one hour.

- Severity: Warning

- Description: %COPY-W-TRAP: The mirror-config file is illegal due to failure of previous copy operation/s to mirror-config.

Also I found that I didn't see the Mirror Configuration file on the Configuration File Table in the Configuration Files Properties page.

I have had no problem so far but I don't think I can leave this situation as it is. Can someone give me any advice what I need to do, please?

Thanks

jjais · ‎04-23-2012

Hi Akio,

I have the same issue on a SG300-28 upgraded to firmware 1.1.2.0.

Any advice from you or Cisco ?

Many thanks

rmanthey · ‎04-23-2012

Hello all,

Can one or both of you call into the support center at 1-866-606-1866 and create a case, so we can better support this issue. We are interested in finding a quick solution for your problem, but we need to gather the information, so we can resolve this problem.

Thanks,

Cisco Small Business Support Center

Randy Manthey

CCNA, CCNA - Security

akiot.ascotrad · ‎04-23-2012

Hello Randy,

I would like to contact the support center by e-mail instead of phone if it's possible.

Thanks

rmanthey · ‎04-24-2012

Hello Akio,

We have a chat option that allows for real time support.

http://www.cisco.com/en/US/support/tsd_cisco_small_business_support_center_contacts.html

Cisco Small Business Support Center

Randy Manthey

CCNA, CCNA - Security

akiot.ascotrad · ‎04-25-2012

Hi Randy,

Thank you for your reply. I will try it later.

Thanks

akiot.ascotrad · ‎04-23-2012

Hi Jean-Philippe,

I have not worked out this issue yet.

In my environment,

- two out of three L2-mode SG300-10 express the logs.

- two L3-mode SG300-10 have no problem.

- one L2-mode SF302-08P expresses the logs.

- one SG200-50 has no problem.

All of the above are running with firmware 1.1.2.0.

Regards