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Cisco Unified CM User Options web page 404

Unanswered Question
Jan 24th, 2012
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I seem to be missing something very simple, but I have dived into the cisco pages and found nothing.  I want to enable the user web pages and have started to test it on one user and everytime in every browser I get 404.  When I open it in IE I at least get notified of a certificate, but then without any chance to enter credentials I get the 404 page.  The same user is able to access the directories on a phone with no trouble.  I know that I am missing something very simple, but what?


Thanks in advace for any assistance

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Rob Huffman Wed, 01/25/2012 - 06:58
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Hi Peter,


There are some tips in this tech note


http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a0080a0a426.shtml#http2


Cheers!

Rob



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pmillerj Wed, 01/25/2012 - 12:13
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Thanks Rob,
I reviewed the tech notes but the section dedicated to 404 errors did not help and none of their descriptions quite matched my error message:


HTTP Status 404 - /user

type: Status report

message: /user

description: The requested resource (/user) is not available.


I have added the user to the Standard CCM End Users group and I even rebooted the server in desperation.  Still same error.


Any other options?

Rob Huffman Thu, 01/26/2012 - 06:04
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Hi Peter,


By any chance do you have CUCM admin open at the same time you are testing this?

I have had similar problems when accessing ccmuser when I'm working on CUCM

admin tasks.


Just a thought


Cheers!

Rob

pmillerj Thu, 01/26/2012 - 12:28
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I closed all the windows that were even related to my CUCM page, no luck.  I then reset IE and simply typed / in the address bar and I get a completely white page and the address bar changed to http://:8443/. I then change the http to https and it ask me to accept the cert or walk away from the site.  I said continue and it then gives me this error screen:


HTTP Status 404 - /user

type: Status report

message: /user

description: The requested resource (/user) is not available.


Again thanks for the idea

jay.johnson1 Wed, 11/20/2013 - 15:46
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Peter,


I see this question is still hanging out here.  Have come across an answer yet and just haven't had a moment to update this entry?  :-)


Thanks.


Jay

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