Out of range component = Volt

lbellicaud · ‎01-25-2012

I am getting the following error:

OutOfRange::Component=VOLT-141.1.9.1/12044 [Te2/9/3 Supply Voltage Sensor];ComponentClass=VoltageSensor;ComponentEventCode=1080;HighThreshold=5.0;Status=OK;

CurrentValue=0.0;LowThreshold=1.0;entSensorValue=0;RelativeVoltageThreshold=0.0 %;

I know that is a voltage issue on Te2/9/3 and that is is out of range but this is port trunk with not Poe.

How do you fix the issue?

Marvin Rhoads · ‎01-25-2012

What platform (hardware type and software version please) is the volatage sensor on?

If you issue "show environment" on the device CLI, does the device believe the voltage to be out of range?

I ask becasue there is a known bug with ASRs, for instance, that causes similar alarms (LMS doesn't match device sensor settings).

lbellicaud · ‎01-25-2012

Hi Marvin,

Platform: C6509VSS

Version: 122-33.SXI3

In the show environment, i don't have a problem!

I see the Bug with C2900 and Asr, ma be the problem is the same with 6500 ?

Marvin Rhoads · ‎01-25-2012

It sounds like you may have found a bug with that platform. You'd have to open a TAC case to have them confirm.

crc-eletrobras · ‎01-29-2012

Hi,

I noticed this error on all Ten Gig 10SR after put 6500 in VSS mode. When VSS was disabled, the errors gone.

I don't have access to TAC for my 6500, so I can't have a chance to submit a support case.

Marvin Rhoads · ‎01-29-2012

Your additional description further confirms my suspicion that you're seeing a bug.

Unfortunately, without SMARTnet (TAC support) you'll just have to live with this problem. I always strongly recommend customers keep core infrastructure under a support contract.