Warning message

  • Cisco Support Forums is in Read Only mode while the site is being migrated.
  • Cisco Support Forums is in Read Only mode while the site is being migrated.

DMP 4400G not displaying content on Cisco LCD 110L PRO 47

Unanswered Question
Jan 25th, 2012
User Badges:


I have a DMP 4400G connected to a Cisco LCD via HDMI.  The DMP is controlled through a DMM (5.2.3).  The IP info displays on the screen when I tell it to, but I am having trouble displaying content.

I have tried the following:

Pointing the DMP to URL on the DMP.

Pushing a presentation from the DMM to the DMP.

Pushing a "go to url" from the DMP.

The DMM says that the task was submitted, but nothing displays on the DMP.

Any thoughts?

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
joesoto_NECAM Thu, 01/26/2012 - 05:08
User Badges:

I had a simular problem with a DMP-4310 until Cisco Tech support sent me this test video file. try it, it might

save you a lot of time.

Good luck

jwjorgensen Thu, 01/26/2012 - 08:57
User Badges:

Thanks for the input Joe.  The I was able to play the file straight from the DMP, as well as another mpeg2 file that I loaded on there.  I didn't get any audio from the file though...

My other issues seem to be specifically with the browser.  If I try to play a URL (media plane or browser plane) FROM the DMP, or try to play a playlist from the DMM, I get a "browser_play_failure" error in the syslog output.

<174> Jan 26 10:37:50 DMP-4400[1765]{-1}(4)~00-0F-44-02-4C-C8~2012~CST~yes: browser_play_failure: [http://dmm.metrolibrary.org:8080/xTAS-core//api/xml/app/playlist/start_playlist_41_.htm]

<174> Jan 26 10:27:41 DMP-4400[1766]{-1}(181)~00-0F-44-02-4C-C8~2012~CST~yes: browser_play_failure: [http://www.google.com/]

Any ideas?


This Discussion

Related Content