Can't access asdm on asa 5505 Cluster

nlalonde · ‎01-26-2012

I can't access the asdm of our asa 5505. I made the following checks before posting my question:

1-Tried accessing the asdm with https:// from different computers=No success

2-Checked to see if http server was enabled

3-Checked to see if our network could access the http server

4-Checked to see if the flash file was accessible

The asdm gui comes up; I enter my credentials and the hourglass keeps on going with no error message popping up.

I've included picks in the post.

Thank you

zoltanszasz · ‎01-30-2012

Cisco did not keep up with Java advancements, check your version. As i know so far some SDM ASDM's work with old Java 1.6 version or similar only.

nlalonde · ‎02-09-2012

Tonight I rebooted the ASA5505 by unplugging and replugging the powercord for 20 seconds and now the ASDM works fine. I knew it wasn't a Java issue because I tried accessing the ASDM with various versions and still no success. Case closed.