Hi Bob,

Thanks for your time and reply on this. Yes we did couple of time reboot but no success. We didnt think of software upgrad/re-image because we can access it when we session from ASA.?

Is there any other workaround before we go for upgrade.?

Your module has a problem. You want to determine if it's a hardware or software problem.

Most likely this is a software issue, but to prove it, you need to re-image your sensor. You don;t have to upgrade your software, you can re-install the same image.You can also back up your current config into a text file and paste it back in.

- Bob

hi Integreon,

Thanks we did this but stil the same issue..?

Are you running 7.0(3)E3 or 7.0(3)E4 version? I do not see any 7.0(3)E3 version in cisco software download. Did you do any upgrade from E3 to E4? If yes, i would recommend you to downgrade this to 7.0(2)E3. You can perfrom this in your secondary box by not tampering your production.

He needs to run E4 in order to update the signatures on that module.

My apologies. You are right Rhermes.

Pemasirid, What is your current version. Can you upgrade it to 7.0(5a)E4 on the secondary box?

Regards,

Anton