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Voice commands for voice enabled directory handler

Unanswered Question
Jan 30th, 2012
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Hi everyone,


I'm working on fine tuning a Voice Enabled Directory Handler in Unity Connection 8.5.1ES65.13900-65 for callers to search staff. 


Is there a list of the built-in voice commands?  I already know of 'cancel' and 'help'


Can 'help' be altered to go to a phone agent if the caller is having problems finding a staff member?


Thank you for your time.

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