I have UCCE 8 with CVP.
I have configured all necesary for mobile agent (I guess). I can loggin in nailed mode and call by call mode without problems.
When ICM selects a MA in Ready state, the call is not transfered to MA. In the status bar of CTIOS.Agent Desktop (or CAD) the Agent Status field blink between Ready and Reserved state.
If from IPPhone, I dial directly the DN of LCP where the MA is logged, the call works fine( in nailed mode the call is transfered directly ok and Call by Call the call to real agent phone is dialed).
Have you any idea?
Thank you so much.