I'm having a problem where the only provisioned users that are showing up in the phonebook are users that have an associated device. Shouldn't all users that are provisioned show up in the phonebook? Is there any way to modify this behavior?
Test User 1 is a provisioned account with a registered movi device.. this user shows up in the phonebook
Test User 2 is a provisioned account without a registered movi device.. this user does not show up in the phonebook.
I have seen instances where users that are logged in to Movi do not show a registered movi device in TMS, therefore, they are online, but do not show up in the directory.
I've run the TMS Agent checks and everything tests ok. Any suggestions?