Buy or Renew
Buy or Renew
Cisco + Splunk: It’s a new day for your data. Learn more.
 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Start a conversation
327
Views
0
Helpful
1
Replies

Unity backup and restore

Guan Hua Zeng
Level 1
Level 1

‎02-06-2012 06:54 AM - edited ‎03-19-2019 04:21 AM

Hello.I have try to backup the unity data using DiRT.then I setup a new unity enviroment in the same version,etc. 4.21 or 7.02.After I complete all the integration between CM and Unity,I can access the voicemail and I can listen the welcome prompt.But,when I try to restore the user mailbox and some callhandler application,I can not access the voicemail.How can I do some troubleshooting on this?

Sent from Cisco Technical Support iPad App

Labels:
0 Helpful
1 Reply 1

Gajanan Pande
Cisco Employee
Cisco Employee

‎02-06-2012 09:10 AM

Shouldn't you restore the DiRT backup well before your new Unity is integrated with CUCM ?

GP.

0 Helpful
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community:

Customers Also Viewed These Support Documents