ā02-06-2012 11:42 AM - edited ā07-03-2021 09:31 PM
I've got several 3502i's that refuse to join to the controller, and just get stuck in a cycling blinking colors on the LED. Other AP's off the same port, controller, work fine. Logs are as follows...
*Feb 6 19:40:37.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.160.4.7 peer_port: 5246
*Feb 6 19:40:37.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Feb 6 19:40:37.762: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.160.4.7 peer_port: 5246
*Feb 6 19:40:37.763: %CAPWAP-5-SENDJOIN: sending Join Request to 10.160.4.7
*Feb 6 19:40:37.763: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Feb 6 19:40:42.763: %CAPWAP-5-SENDJOIN: sending Join Request to 10.160.4.7
*Feb 6 19:40:42.894: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
*Feb 6 19:40:42.895: %DTLS-5-ALERT: Received WARNING : Close notify alert from 10.160.4.7
*Feb 6 19:40:42.895: %DTLS-5-PEER_DISCONNECT: Peer 10.160.4.7 has closed connection.
*Feb 6 19:40:42.895: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.160.4.7:5246
*Feb 6 19:40:42.939: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb 6 19:40:42.939: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb 6 19:40:42.992: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Feb 6 19:40:42.992: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Feb 6 19:40:43.025: status of voice_diag_test from WLC is false
*Feb 6 19:41:21.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.160.4.7 peer_port: 5246
*Feb 6 19:41:21.001: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Feb 6 19:41:21.754: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.160.4.7 peer_port: 5246
*Feb 6 19:41:21.755: %CAPWAP-5-SENDJOIN: sending Join Request to 10.160.4.7
*Feb 6 19:41:21.755: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Feb 6 19:41:26.754: %CAPWAP-5-SENDJOIN: sending Join Request to 10.160.4.7
*Feb 6 19:41:26.885: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
*Feb 6 19:41:26.886: %DTLS-5-ALERT: Received WARNING : Close notify alert from 10.160.4.7
*Feb 6 19:41:26.886: %DTLS-5-PEER_DISCONNECT: Peer 10.160.4.7 has closed connection.
*Feb 6 19:41:26.886: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.160.4.7:5246
*Feb 6 19:41:26.931: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb 6 19:41:26.931: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb 6 19:41:26.984: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Feb 6 19:41:26.984: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
ā02-06-2012 11:50 AM
That's interesting.
Can you provide the model and version of your WLCs? Also are you using DNS for discovery or another option?
ā02-06-2012 12:01 PM
It's a WLC 4402 with eight SVC-WiSM 's. I'm using DNS for discovery, and it found the correct controller at bootup.
ā02-06-2012 12:02 PM
What code rev?
ā02-06-2012 12:07 PM
7.0.116.0
ā02-06-2012 03:02 PM
Can you post the following output?
1. WAP: sh version
2. WAP: sh inventory
3. Controller: sh sysinfo
ā02-13-2012 12:45 PM
It's actually just 1142's doing this now.
LAP using cdp neighbors since its a lightweight:
Device ID: erb2-1c27n-new
Entry address(es):
IP address: 10.160.7.50
Platform: cisco AIR-LAP1142N-A-K9 , Capabilities: Trans-Bridge
Interface: FastEthernet1/0/3, Port ID (outgoing port): GigabitEthernet0
Holdtime : 131 sec
Version :
Cisco IOS Software, C1140 Software (C1140-K9W8-M), Version 12.4(23c)JA2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Wed 13-Apr-11 12:50 by prod_rel_team
Controller:
anufacturer's Name..........................
ā02-13-2012 01:00 PM
Thanks for the output.
Can you console into the WAP and reboot? I want to see the entire bootup process including the JOIN process.
ā02-13-2012 01:15 PM
Output from Putty
using eeprom values
WRDTR,CLKTR: 0x82000800 0x40000000
RQDC ,RFDC : 0x80000039 0x0000020d
ddr init done
IOS Bootloader - Starting system.
Xmodem file system is available.
DDR values used from system serial eeprom.
WRDTR,CLKTR: 0x82000800, 0x40000000
RQDC, RFDC : 0x80000039, 0x0000020d
PCIE0: link is up.
PCIE0: VC0 is active
PCIE1: link is up.
PCIE1: VC0 is active
PCIEx: initialization done
flashfs[0]: 28 files, 8 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 32385024
flashfs[0]: Bytes used: 7321600
flashfs[0]: Bytes available: 25063424
flashfs[0]: flashfs fsck took 14 seconds.
Reading cookie from system serial eeprom...Done
Base Ethernet MAC address: 00:22:bd:19:bf:48
Ethernet speed is 100 Mb - FULL duplex
Loading "flash:/c1140-k9w8-mx.124-23c.JA2/c1140-k9w8-mx.124-23c.JA2"...################################################################################################################################################################################################################################################################################################################################################################################################################################################################
File "flash:/c1140-k9w8-mx.124-23c.JA2/c1140-k9w8-mx.124-23c.JA2" uncompressed and installed, entry point: 0x4000
executing...
enet halted
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, C1140 Software (C1140-K9W8-M), Version 12.4(23c)JA2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Wed 13-Apr-11 12:50 by prod_rel_team
Proceeding with system init
Proceeding to unmask interrupts
Initializing flashfs...
FLASH CHIP: Spansion Mirrorbit (0001)
flashfs[1]: 28 files, 8 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 32126976
flashfs[1]: Bytes used: 7321600
flashfs[1]: Bytes available: 24805376
flashfs[1]: flashfs fsck took 4 seconds.
flashfs[1]: Initialization complete.
flashfs[2]: 0 files, 1 directories
flashfs[2]: 0 orphaned files, 0 orphaned directories
flashfs[2]: Total bytes: 11999232
flashfs[2]: Bytes used: 1024
flashfs[2]: Bytes available: 11998208
flashfs[2]: flashfs fsck took 1 seconds.
flashfs[2]: Initialization complete....done Initializing flashfs.
Ethernet speed is 100 Mb - FULL duplex
Radio0 present 8363 8000 90020000 0 90030000 B
Radio1 present 8363 8000 98020000 0 98030000 0
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
cisco AIR-LAP1142N-A-K9 (PowerPC405ex) processor (revision A0) with 98294K/32768K bytes of memory.
Processor board ID FTX1333S0LR
PowerPC405ex CPU at 586Mhz, revision number 0x147E
Last reset from power-on
LWAPP image version 7.0.116.0
1 Gigabit Ethernet interface
2 802.11 Radio(s)
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 00:22:BD:19:BF:48
Part Number : 73-11451-06
PCA Assembly Number : 800-30554-03
PCA Revision Number : A0
PCB Serial Number : FOC13315D98
Top Assembly Part Number : 800-31273-01
Top Assembly Serial Number : FTX1333S0LR
Top Revision Number : A0
Product/Model Number : AIR-LAP1142N-A-K9
% Please define a domain-name first.
Press RETURN to get started!
*Mar 1 00:00:06.876: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed
*Mar 1 00:00:06.886: *** CRASH_LOG = YES
Security Core found.
Base Ethernet MAC address: 00:22:BD:19:BF:48
*Mar 1 00:00:08.439: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0
*Mar 1 00:00:09.006: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1
*Mar 1 00:00:09.035: %LWAPP-3-CLIENTEVENTLOG: Read and initialized AP event log (contains, 60 messages)
*Mar 1 00:00:09.058: status of voice_diag_test from WLC is false
*Mar 1 00:00:10.102: %LINK-3-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:11.181: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:11.215: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C1140 Software (C1140-K9W8-M), Version 12.4(23c)JA2, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2011 by Cisco Systems, Inc.
Compiled Wed 13-Apr-11 12:50 by prod_rel_team
*Mar 1 00:00:11.216: %SNMP-5-COLDSTART: SNMP agent on host erb2-1c27n-new is undergoing a cold start
*Mar 1 00:11:42.049: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Mar 1 00:11:42.110: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 1 00:11:42.110: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 1 00:11:43.294: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar 1 00:11:43.294: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 1 00:11:43.294: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:11:50.358: %DHCP-6-ADDRESS_ASSIGN: Interface GigabitEthernet0 assigned DHCP address 10.160.7.50, mask 255.255.252.0, hostname erb2-1c27n-new
*Mar 1 00:12:00.910: status of voice_diag_test from WLC is false
*Mar 1 00:12:00.967: Logging LWAPP message to 255.255.255.255.
*Mar 1 00:12:02.992: %CDP_PD-4-POWER_OK: Full power - INJECTOR_CONFIGURED_ON_SOURCE inline power source
*Mar 1 00:12:03.015: %LINK-3-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 1 00:12:03.041: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 00:12:03.999: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Mar 1 00:12:04.000: %SYS-6-LOGGINGHOST_STARTSTOP: Logging to host 255.255.255.255 started - CLI initiated
*Mar 1 00:12:04.026: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
Translating "CISCO-CAPWAP-CONTROLLER.engin.umich.edu"...domain server (141.212.2.81) [OK]
*Feb 13 21:12:36.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.160.4.7 peer_port: 5246
*Feb 13 21:12:37.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Feb 13 21:12:37.765: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.160.4.7 peer_port: 5246
*Feb 13 21:12:37.765: %CAPWAP-5-SENDJOIN: sending Join Request to 10.160.4.7
*Feb 13 21:12:37.765: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Feb 13 21:12:37.903: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
wmmAC status is FALSE
*Feb 13 21:12:37.998: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to down
*Feb 13 21:12:38.012: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Feb 13 21:12:38.012: %CAPWAP-5-CHANGED: CAPWAP changed state to UP
*Feb 13 21:12:38.017: %LINK-3-UPDOWN: Interface Dot11Radio0, changed state to up
*Feb 13 21:12:38.060: %CAPWAP-5-JOINEDCONTROLLER: AP has joined controller Cisco_be:e2:cb_4.8
*Feb 13 21:12:38.595: %DTLS-5-ALERT: Received WARNING : Close notify alert from 10.160.4.7
*Feb 13 21:12:38.595: %DTLS-5-PEER_DISCONNECT: Peer 10.160.4.7 has closed connection.
*Feb 13 21:12:38.595: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.160.4.7:5246
*Feb 13 21:12:38.635: %WIDS-5-DISABLED: IDS Signature is removed and disabled.
*Feb 13 21:12:38.637: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb 13 21:12:38.637: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb 13 21:12:38.686: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Feb 13 21:12:38.687: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Feb 13 21:12:38.698: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Feb 13 21:12:38.731: status of voice_diag_test from WLC is false
*Feb 13 21:12:54.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 10.160.4.7 peer_port: 5246
*Feb 13 21:12:54.000: %CAPWAP-5-CHANGED: CAPWAP changed state to
*Feb 13 21:12:54.760: %CAPWAP-5-DTLSREQSUCC: DTLS connection created sucessfully peer_ip: 10.160.4.7 peer_port: 5246
*Feb 13 21:12:54.761: %CAPWAP-5-SENDJOIN: sending Join Request to 10.160.4.7
*Feb 13 21:12:54.761: %CAPWAP-5-CHANGED: CAPWAP changed state to JOIN
*Feb 13 21:12:59.761: %CAPWAP-5-SENDJOIN: sending Join Request to 10.160.4.7
*Feb 13 21:12:59.885: %CAPWAP-5-CHANGED: CAPWAP changed state to CFG
*Feb 13 21:12:59.886: %DTLS-5-ALERT: Received WARNING : Close notify alert from 10.160.4.7
*Feb 13 21:12:59.886: %DTLS-5-PEER_DISCONNECT: Peer 10.160.4.7 has closed connection.
*Feb 13 21:12:59.886: %DTLS-5-SEND_ALERT: Send FATAL : Close notify Alert to 10.160.4.7:5246
*Feb 13 21:12:59.928: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb 13 21:12:59.928: %CAPWAP-5-CHANGED: CAPWAP changed state to DISCOVERY
*Feb 13 21:12:59.978: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to administratively down
*Feb 13 21:12:59.978: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to administratively down
*Feb 13 21:12:59.990: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Feb 13 21:13:00.010: status of voice_diag_test from WLC is false
ā02-14-2012 01:15 PM
Can the WAP ping the management IP address of the WLC?
If yes, then try to enter this command into thw WAP: config capwap ap controller ip address
ā02-13-2012 04:18 PM
Are you seeing anything in the controller logs?
Do you have multiple controllers in a mobility group?
Sent from Cisco Technical Support iPhone App
ā05-29-2012 01:42 PM
David,
Did you ever find a solution to this? I have three 3502i APs at one locaiton doing the same thing. Unfortunately I don't have console access to mine but I verified with someone at the locaiton that they were blinking green-red which is typical of the discovery phase. I'm running 7.0.220.0. Thanks.
Todd
ā05-29-2012 02:44 PM
Hi Todd,
Would be nice if someone could console into the WAP and post the entire bootup process.
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