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Wrap up error on call disconnect

Steven DiStefano
VIP Alumni
VIP Alumni

‎02-08-2012 04:12 AM - edited ‎03-14-2019 09:19 AM

I see a this Error Pop Up Window every time the CAD disconnects a call (actually when either side disconnects)

I know its small, but it says "Post Call Wrap Up Task Message"

It happens regardless of pressing the WORK button on the CAD.  Anyone else see this?

Usinmg Contact Center Express 8.5(1) and UCM 8.6(2)

postcallwrapuperror.gif

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Chris Deren
Hall of Fame
Hall of Fame

‎02-08-2012 06:24 AM

Steve,

Perhaps you have a a workflow action defined in CAD admin to trigger this message?

Chris

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