Voice gateway not registering with CCM

Answered Question
Feb 15th, 2012
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Voice gateway is not registering with CCM. The causes and changes made are unknown.


2821#sh ccm-manager

MGCP Domain Name: x.x

Priority        Status                   Host

============================================================

Primary         Down          x.x.x.x

First Backup    Down                  x.x.x.x

Second Backup   None


2821(config)#mgcp

%MGCP-SHUTTING-DOWN, Cannot restart MGCP until it is finished shutting down


I can also ping the CCM from the source IP address (L0) that was last registered with the CUCM


mgcp bind is also configured:

mgcp bind control source-interface Loopback0

mgcp bind media source-interface Loopback0


Please advise,

Correct Answer by Vipul Jindal about 5 years 6 months ago

run the below command to check if any port is hung up


show mgcp connection



if it is, shut and no shut the port...than perform no mgcp, mgcp.



if no port is hung up, than reload is the only workaround!!



thanks,

Vipul Jindal


please rate if it helps!!

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Chris Deren Wed, 02/15/2012 - 09:57
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Is the domin defined?  Does it match what's on CUCM?  Have you tried "no mgcp", "mgcp"?


Chris

sindan1680 Wed, 02/15/2012 - 11:12
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Domain is configured and matches the one on CCM. I tried no mgcp then mgcp and getting:


2821(config)#mgcp

%MGCP-SHUTTING-DOWN, Cannot restart MGCP until it is finished shutting down

Correct Answer
Vipul Jindal Wed, 02/15/2012 - 15:57
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  • Cisco Employee,

run the below command to check if any port is hung up


show mgcp connection



if it is, shut and no shut the port...than perform no mgcp, mgcp.



if no port is hung up, than reload is the only workaround!!



thanks,

Vipul Jindal


please rate if it helps!!

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