Hello,
I've configured a new CUC8.6 server in our CUCM environment. We're synchronized with AD and have been for some time. After finishing the installation and importing users into the system (and creating some user voicemail boxes), we started adding synchronized accounts to the System Administrator role. However, they still can not log in. When an Administrator tries to log in, it gives in error that the password is invalid, after several attempts it says that the account has been locked out. When I look at the account in AD and CUC, it looks fine. LDAP Directory, Set Up, and Authentication are all set up (which, to me, seems like an odd thing to need to do since it should be authenticating through CUCM like CUCCX does, no?) Do I need to have this configured? Should setting up AXL be enough?
Any suggestions would be appreciated.
