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WARNING UNITY SERVER

Answered Question
Feb 17th, 2012
User Badges:

Hi,


I have the next warning of the Unity server:


Level Computer Log Date and Time Source Category Event User 

Warning SVR-UNY-02 Application 2/7/2012 8:43:01 AM CiscoUnity_ConvSub  1053  

While running the subscriber conversation for user:(MARIA JULIAN ESQUIVIAS) 

with extension:(1063) an error occurred when trying to match the message sender 

(AVP_SENDER_OBJECT_ID) to a subscriber in the Unity database. The following 

error was returned:(HR [IAvDohMessage::get_Sender]). 


The subscriber conversation treated the message as if it was from an unknown 

subscriber. As a result the subscriber's recorded name, if available, was not 

played back and reply options were not available. 


Please run DBWalker from Cisco Unity Tools Depot with the option 'Check for 

orphaned entries in the GlobalSubscriber table' to check for database 

inconsistencies.

Level Computer Log Date and Time Source Category Event User 

Warning SVR-UNY-02 Application 2/7/2012 8:43:01 AM CiscoUnity_ConvSub  1053  

While running the subscriber conversation for user:(MARIA JULIAN ESQUIVIAS) 

with extension:(1063) an error occurred when trying to match the message sender 

(AVP_SENDER_OBJECT_ID) to a subscriber in the Unity database. The following 

error was returned:(HR [IAvDohMessage::get_Sender]). 


The subscriber conversation treated the message as if it was from an unknown 


subscriber. As a result the subscriber's recorded name, if available, was not 


played back and reply options were not available. 



Please run DBWalker from Cisco Unity Tools Depot with the option 'Check for 


orphaned entries in the GlobalSubscriber table' to check for database 


inconsistencies.

=====================================================================

The customer wants to know, Why is this warning?


Thanks for your help,


Regards,

David

Correct Answer by David Hailey about 5 years 6 months ago

Here is a similar post that has some follow-up:


https://supportforums.cisco.com/thread/312506

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