Hope there's a simple answer to this one!
On a 7970 phone, if two calls come in on the same line button, how is it possible to conference the two calls together?
If you're already on a call, it's easy to hit 'CONF' then dial the new number and bridge all parties.
Unfortunately when one call is on hold and you press conf on the live call, it immediately prompts to enter a new number, there is no way to select the other line that's on hold and add to a conference.
Thanks for any info!
Meet me must be enabled on the system and then you need to have the select and join softkeys in the hold state
Select both lines and hit join
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